New customer
Start with one paid pilot
Use the paid-pilot path to create an account, sign in, and purchase one annual Identity Unit for the first active Location. Local provider delivery is selected and priced separately.
Review paid-pilot pricingSales, support & partnerships
Choose the right LARUS One contact path
Start a paid pilot through the account journey. Sign in for live-service support. Use the partner program for delivery collaboration.
Public email and phone remain available when the structured route cannot carry the context you need.
Choose by relationship
Begin where the required context already lives
Buying, operating, and delivering LARUS One are separate relationships. Each has its own account context and next step.
Existing customer
Keep service context attached
Sign in so the request carries the affected Identity Unit, Location, delivery provider, billing, rDNS, renewal, and evidence context.
Review support ownershipDelivery provider
Enter through the partner program
Providers, ISPs, MSPs, and integrators should review qualification, separate contracts, delivery responsibility, BYOIP, joint selling, and revenue share before applying.
Review partner criteriaPublic contact directory
Use a public channel when the structured route is unavailable
Public contacts are fallbacks, not a separate quote, purchase, service-management, or partner-approval process.
Sales fallback
sales@larus.net
For a qualified buyer who cannot use the paid-pilot account path or needs a public commercial contact.
Email salesPublic support
support@larus.net
For account access, billing, identity records, rDNS, renewal, or operational escalation when sign-in is unavailable.
Email public supportGeneral inquiry
info@larus.net
For company, press, legal, or other inquiries that are not a product purchase, live-service issue, or partner application.
Email general inquiriesPublic phone
+1 715 449 8968
Use the public phone line when email or the account path is not practical. Do not disclose credentials or private keys by phone.
Call LARUSUseful first message
Send enough context for the correct team to act
For a paid pilot
Include the organization, first country and Location, continuity workflow, target timing, and any preferred or existing provider.
For service support
Use the account email and include the affected Unit, Location, observed time, business impact, and provider ticket when relevant.
For a partner application
Include the legal entity, operating countries, network or ASN, service footprint, BYOIP capability, and commercial contact.
Never send passwords, private keys, session tokens, complete payment credentials, or unrelated personal records through a public channel.
Seller and public record
LARUS One is offered and billed by LARUS Limited
Hong Kong company registration number 2401022; business registration number 66403296. Registered office: A3, 11/F, TML Tower, No. 3 Hoi Shing Road, Tsuen Wan, New Territories, Hong Kong.