Account and identity records
Customer legal name, LARUS One account ID, Unit name, and Unit reference.
Privacy
This page explains the information LARUS One uses to provide, secure, support, and measure the service.
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Information collected
LARUS One collects account, contact, billing, payment-status, deployment, and support information needed to provide and secure the service.
Customer legal name, LARUS One account ID, Unit name, and Unit reference.
Checkout and payment-status records used to confirm purchases, billing, renewals, disputes, and service access.
Active Location, Location type, deployment status, and selected Delivery Partner.
Support messages, incident context, provider tickets, and service changes needed to investigate and resolve a request.
How information is used
Information is used for account administration, payment processing, deployment, support, security, legal compliance, and advertising measurement only with the applicable consent or legal basis.
LARUS One uses service providers for hosting, payment processing, support, security, and consented advertising measurement. Data is retained only as needed for those purposes and for billing, security, dispute, or legal obligations, then deleted or de-identified according to the applicable retention process.
When permitted, LARUS One may use campaign and referral information, landing-page context, and a privacy-preserving site visitor reference to understand whether marketing results in a new account or purchase. Payment-card details are not shared with marketing platforms for this purpose.
Public analytics does not run on account, admin, login, or payment pages. Global Privacy Control or Do Not Track disables collection.
On public pages, we measure loading speed, responsiveness, and visual stability to improve the site. These measurements exclude form contents and account or payment activity.
Advertising permission is optional and separate from account terms. Withdraw it here at any time. Sign in to include an account created on another browser.
Data controller and contact
Contact us to request access, correction, or deletion where applicable law provides those rights. Some records may be retained for billing, security, dispute, or legal obligations.
Hong Kong company registration number 2401022; business registration number 66403296. Registered office: A3, 11/F, TML Tower, No. 3 Hoi Shing Road, Tsuen Wan, New Territories, Hong Kong.
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Privacy and Data Protection Practices