Annual service price
USD 6,998 covers the annual LARUS One subscription. Taxes shown at checkout and local partner installation, access, routing, equipment, and on-site service charges are separate.
Refund process
Review the subscription terms before payment
Cancellation does not create an automatic refund. LARUS One does not offer a self-service refund flow. Any refund available under applicable law or for a confirmed billing error is handled through support@larus.net.
Last updated
Review price and boundaries
What one Identity Unit includes
Delivery availability
Identity Address availability depends on the delivered configuration and is confirmed after payment.
Identity Addresses
Identity Addresses are assigned for use during the active subscription. The subscription does not transfer address ownership to the customer.
Billing, renewal, and cancellation
Cancellation and Refund Process
Payment cancelled
No Identity Unit is anchored until payment is confirmed. You can return to the portal and start checkout again when ready.
Refunds
Cancellation does not create an automatic refund. LARUS One does not offer a self-service refund flow. Any refund available under applicable law or for a confirmed billing error is handled through support@larus.net.
Contact billing support
Send enough context for the correct team to act
- 01
Account context
Existing customers should sign in first so the request carries the right Identity Unit, Location, and delivery context.
- 02
Useful first message
Include the account email, affected Unit and Location, payment reference, and the billing issue. Never send passwords, private keys, session tokens, or complete payment credentials.
- 03
Refund process
Cancellation does not create an automatic refund. LARUS One does not offer a self-service refund flow. Any refund available under applicable law or for a confirmed billing error is handled through support@larus.net.
Seller and public record
LARUS One is offered and billed by LARUS Limited
Hong Kong company registration number 2401022; business registration number 66403296. Registered office: A3, 11/F, TML Tower, No. 3 Hoi Shing Road, Tsuen Wan, New Territories, Hong Kong.
One paid pilot
Start with one Identity Unit at one selected Location
Review the subscription terms before payment